Privacy Policy

Introduction

This Privacy Policy supplements and is subject to the Terms and Conditions for Users (available at http://www.emroapp.com/privacy) Please ensure that you have read and accepted the Terms and Conditions for Users before you accept this Privacy Policy.  

This Privacy Policy describes our use, disclosure and protection of your personal information.  The purpose of this Privacy Policy is to form a binding contract in respect of the collection, use, disclosure, retention, and protection of personal information provided by every authorized person with a User Account (User).

You may not access or use the Services unless you accept the terms and conditions contained in this Policy.

The terms contained in this Policy are not exhaustive and may be modified by us at any time by posting a revised version on the Mobile App and/or Web Platform (available at http://www.emroappp.com/privacy ). By using the Services, you agree to the latest version of this Policy.

 

Global Privacy Standards

We comply with global privacy standards and remain committed to protecting your personal information and honour our privacy obligations regardless of where your personal information is collected, processed, or retained.

 

Collection Of Information

We collect, process, and retain personal information from you and any devices (including mobile devices) you may use when you:    

(a)          use our Services;

(b)          register for an account with us;

(c)          provide us information on a web form;

(d)          update or add information to your account;

(e)          participate in community discussions, chats, surveys or dispute resolution; or

(f)           when you otherwise correspond with us regarding our Services.

 

Use And Retention Of Information

We use the personal information we collect to:

(a)          provide and improve our Services;

(b)          provide you with a personalized experience on the Mobile App and Web Platform;

(c)          contact you about your User Account and our Services;

(d)          provide you with customer service;

(e)          provide you with  personalized advertising and marketing; and

(f)           detect, prevent, mitigate, and investigate fraudulent or illegal activities.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms and Conditions for Users and take other actions permitted or required by applicable national laws.

Choice And Access

You have a choice about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your User Account.

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it.

 

Disclosure

We may disclose your personal information to third parties. This disclosure may be required for us to provide and to provide you access to our Services, to comply with our legal obligations, to enforce our Terms and Conditions for Users, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. We do not disclose your personal information to third parties for their marketing and advertising purposes without your consent.

 

Security

We protect your information using appropriate technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.

Complaints and Queries

You may make complaints to us via our Customer Service Channels. Where you wish to make a complaint, or make an enquiry about this Privacy Policy, you make contact us by:

sending an email to ; or

calling the number ; or

sending a message to the number ;

In the event of an emergency only, you can contact us via the short code number

General Provisions

All the General Provisions contained in the Terms and Conditions for Users http://www.emroapp.com/termsandconditions ) remain applicable as if they are reproduced in this Policy. 

 They shouldn’t have to accept this privacy policy separately. Same comment made in other document.

 Not sure if it needs to be added here but we also collect APP usage information as well as location during panics.

 What do you mean by app usage information?  Which app?

 All mobile and web app. We recording what section you visited, where did you click ect..

 If the person registers for a minors or other people, the “you” should include them.   

Frequently Asked Questions

Everything you really need to know about The EMRO

What are the greatest benefits to using The Emro?
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  • Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.
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  • Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s.